Question 1

What is Jupitice ODR?

Accepted Answer

Jupitice ODR is India's first private, end-to-end Online Dispute Resolution platform — a digital justice solution that enables MSMEs, Banks, Fintechs, individuals, businesses, and institutions to resolve disputes 100% online, without going to court.

Question 2

What is ODR?

Accepted Answer

ODR stands for Online Dispute Resolution. It's the digital evolution of traditional dispute resolution methods like arbitration, mediation, and conciliation — conducted entirely online. ODR replaces courtrooms, paperwork, and long delays with a secure digital platform where parties can resolve disputes quickly, fairly, and from anywhere.

FAQ

FAQ

Case Handling Process

Who can assist me if I face any difficulty in contacting my assigned Case Manager?

Can an ADR Professional update their own profiles on the MarketPlace?

Can I choose more than one ADR professional for my case through the Jupitice ADR Marketplace?

How do I find a professional for my specific dispute?

How do I know an ADR professional's availability for my case?

Can I receive a refund for ADR services if I'm dissatisfied or if the dispute is withdrawn?

Can parties involved in cross-border disputes choose their preferred language for the ADR proceedings on the platform?

Are ADR professionals on the Marketplace equipped to handle disputes involving parties from different countries and language backgrounds?

Is the submission agreement generator available for International Disputes?

Still have questions?

Company

Help

ODR Guidelines

Resources

Dispute Resolution

Awards & Settlement

Follow Us